Skip to content

Help centre

Support that gets you moving again.

Tell us what you were trying to do, what happened, and which store is affected. We’ll use that context to get to the useful answer faster.

Merchant support

Start with your ReviewSpring workspace

Open ReviewSpring from Shopify Admin and visit Resources for guided setup, live configuration checks, imports, widgets, and integrations.

Open merchant loginEmail info@am2pm.ch

What we can help with

Install and storefront widgets

Theme blocks, star ratings, widget placement, styling, and storefront troubleshooting.

Review collection

Request timing, email delivery, reminders, imports, moderation, and review verification.

Plans and billing

Free and Full plan questions, trials, feature access, and subscription changes.

Privacy and data

Customer data requests, deletion, exports, security, and merchant account removal.

Include these details

  1. Your permanent .myshopify.com store domain.
  2. The ReviewSpring screen or storefront page involved.
  3. What you expected and what happened instead.
  4. A screenshot, order number, or review ID when relevant.

Please do not send customer passwords, payment-card details, API secrets, or full customer exports in an initial support message.

Shopper support

ReviewSpring provides review tools to independent Shopify merchants. If your question is about an order, delivery, refund, coupon, or a review on a particular shop, contact that shop directly. The merchant controls the commercial relationship and the shopper data attached to it.

Contact

am2pm GmbH
Washingtonstrasse 20
CH-9400 Rorschach, Switzerland
info@am2pm.ch